I try to go above and beyond whenever something is requested of me, but today, I did quite the opposite. I received a phone call this afternoon from a recent graduate requesting I fax her our health questionnaire for personal training. This normally would have been a small task for me to complete, however, all of the circumstances surrounding this task led me to fax it right before I left work.
1. I know the back story...she's way over her head in the position she was hired into because her dad is a YMCA big-wig. At least, that's what I've been told. She calls every couple of days with questions. Questions such as: What brands of equipment do you use? (She should know this--I knew this just as a patron) Could I get some interview questions from you? Come on, at least try to look like you know what you're doing--Google it for goodness sake!
2. When she called today she asked for "Bubbles" which is the nickname of my office assistant. That just annoyed me because I hate that name. ;o)
3. She then asks me if I know how to work the fax machine. ARE YOU KIDDING ME??
4. Why yes, I believe I do. What number should I fax this to? Her answer: UM, THAT'S A GOOD QUESTION. I THINK IT'S ***-***-****. My brain: Hm. You call for someone to fax you something but you don'tevenknowwhatthefaxnumberis?!?!
5. At this point I decide: ya know what? I'm not going to drop everything to fax this girl something she should already know or have prepared when she's not even putting in the effort to sound intelligent or act intelligent. So I receive a phone call 1(?) hour later...did you fax that yet?? No, I haven't, we're closed this week, we've been crazy busy with cleaning and I just haven't gotten around to it. Her: oh, well, we're opening our new facility tomorrow & I really need that form. Me: Okay, I'll be sure to fax it soon.
6. 4:50 pm, 10 minutes before heading home time, Nicole faxes the form. And guess what...someone answers the call when I put it through the fax machine. SHE GAVE ME THE WRONG DAMN NUMBER. I threw my hands up in the air, walked out of the workroom, looked at my coworker and said, "You're my witness. I tried to fax this to her."
You work with me, I'll work with you. You're not working with me when you act like you know more or are better than me. Part of me thinks maybe she thought she was talking to one of the student workers (not really an excuse) but then I remember that's how she always acted with me.
I had another "altercation" of sorts with the owner of a certain karate place in town. Look buddy, it's not my fault you sent a quote titled 'invoice'. It's also not my fault that I didn't receive the second document which you appropriately call the invoice. Thirdly, it's not my fault you don't have access to a fax machine. And finally, you may claim this is 'how it's always been done', but 1. I am new & I do things differently & 2. by differently I mean CORRECTLY. Give & take, give & take.
That's my rant for the day. Sorry about the numbered bullets...not exactly sure why I did that & now too tired to change it. :o)